For Scribe Payments and Credit Note Payments we have transitioned to payments made using secure email through our payment partner ‘Wise’ (formerly named Transferwise). This method of payment will provide you the flexibility to withdraw it into the account you prefer and prevent any payments being sent to the wrong account. Scribe payments and credit notes go through separately so you may receive two emails, one for your scribe payments and one for credit notes.
Here is a guide to how it works:
By end of day on the payment run day (always the second Friday of the month) you should receive an email from noreply@wise.com stating ‘Inkpact Marketing Limited’ wants to send you money. In the email it will outline the amount and the reference.
Click on ‘complete your transfer’ and it will take you through to the webpage or open up in the app if you have it installed on your device or to a web browser version. Once there, fill in your name, choose private or business account, address details if required, add your sort code (routing number for US scribes) and account number, then click ‘accept and continue’.
Then it will take you to the confirmation page where you can click finish!
You will then receive a confirmation email to let you know it has gone through and you will receive your funds the same day into your chosen bank account.
PLEASE ENSURE YOU WITHDRAW FUNDS ON THE SAME DAY OF RECEIVING THE EMAIL. THE LINK EXPIRES AFTER 7 DAYS.
Please also check your junk/spam folder in case the email is directed there by your inbox filter settings.
Pay amounts correspond to jobs marked complete within your scribe porta/credit notes approved prior to the 1st of the month, the payments page in your scribe portal shows this amount and any outstanding jobs you are working on or jobs marked complete/credit notes approved after the cut off.