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Inkpact
Categories
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Stamp QA Process
What is the stamp QA process and how to complete your form.
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Scribe Kit
Info on the Scribe kit equipment; fountain pen, ink refills, lightboard, line guide etc
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Fulfilment Campaign Postage
Help for when you have a completed job to send back to the print warehouse
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Frequent Campaigns
Here you can find information on Frequent Campaigns at Inkpact, ordering more stationery for your frequent campaign etc
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Query Forms
Use the 'submit a request' button above to submit a query to scribe support
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Job Deadlines
Info on QA and Postal Deadlines
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How to write your cards & envelopes
Info on margins, layout, guidelines for QA standards
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Tips, Tricks and Guides
Here you can find lots of helpful tips and guides for completing jobs for Inkpact
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Handwriting Styles
Here you can find examples of each handwriting style and read more about how they work
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Logging In
Info on logging in, resetting passwords, two factor authentication etc
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Notifications
Info on notifications, notification settings and issues receiving notifications
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Jobs Unavailable
Why some jobs show on the platform as unavailable
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Task Limits
Info on task limits (the limit on how many jobs you can request at one time)
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Cancelling Jobs/Ran out of cards
Info on cancelling jobs after requesting and what to do if you need to cancel in an emergency as well as what to do i...
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Problem with Stationery
Delayed/damaged/missing stationery/tracking info/redeliveries/missing items e.g stamps
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Job Data/Recipient Info
Problem with a name or address for one of your cards? Here you can find info on how to proceed.
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QA Approval
Info on the QA process and Reviewing of cards, why cards may fail QA approval and 1st card approvals
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UK Posting
Info on UK posting, when to post, stamps required, Print Warehouse address info
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Payments
Scribe Payments and credit notes, Wise email payments