Take a look at the job brief for that job, if it outlines information on how to write cards that have errors/missing or incorrect info then proceed according to the job brief after you have first card approval in your job.
E.g if the job brief says something like
'the data for this job is written in all capitals but please correct this'
Then you may get tasks with something like
'Dear JOHN
We would like to thank you for shopping with us....'
which should then be written on the card as
'Dear John
We would like to thank you for shopping with us...'
If you come across a task with problems in it, where you don't have guidance on how to write, raise a query form with scribe support and do not write the card until you have confirmation of the correct copy.